Homeowner says Indianapolis roofer won’t fix recurring problem
After numerous calls, he finally agreed to come out, but twice he’s failed to show up. Now, he won’t return my calls. I want a $250 refund or the repair completed correctly.
Andrew Cain, Brownsburg
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Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.