Homeowner says Grayslake window washer left work unfinished

Homeowner says Grayslake window washer left work unfinished

Member complaint

I hired A Clear Choice of Grayslake, Ill., to wash the exterior windows of my home. For some reason, the worker took off all my storm windows and put them inside my house without cleaning them or putting them back. I figured we had some kind of miscommunication, so I asked him what it would take to finish the storm windows and also do the interior. He said he had to run to another bid, so he couldn't finish either.

I’ve called several times over the course of a month and asked that they complete the cleaning or at least put my storm windows back, and they haven’t returned my calls. The wind is whipping around and my storm windows are filthy and laying inside my house. This is not how I thought this should end. I would like them to clean my storm windows and put them back in place.

Dawn Swiech, South Barrington, Ill.

Status

Penalty Box

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