Homeowner says Cuyahoga Falls roofer didn’t correct shoddy work

Homeowner says Cuyahoga Falls roofer didn’t correct shoddy work

Member Complaint

I hired C F Roof & Gutter of Cuyahoga Falls, Ohio, for a full roof replacement as part of a Big Deal.

The crew was very rushed and left materials on the roof for several days. They completed the work after sundown, and didn’t adequately tar over the nail heads, resulting in a leak in my dining room.

A representative assessed the situation when I complained, but never followed up on whether the repair was completed. I’ve had two more leaks since them. They came out to re-tar them, but didn’t do anything about the damaged walls and ceilings.

I’m afraid I’m going to have to contact another contractor to do the interior repairs. Also, I was temporarily dropped from my homeowner’s policy, because they refused to send a letter stating the roof repair had been completed.

I would like either a full refund, the repairs to be completed or a reimbursement for the costs associated with water-damaged roofing, underlayment, walls and ceilings, and a professional dry cleaning for suits and other clothes that were in the closet.

John O’Flaherty, Cleveland

Status

Penalty Box

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