Homeowner says contractor took the money and ran
I hired Orban Contracting in Nashua, New Hampshire, to install kitchen cabinets and a countertop, and fix a leaky roof.
After providing an estimate, owner Ron Orban took a $2,500 deposit for materials. I haven't seen them since. For about a month they corresponded, and they made multiple excuses for why they couldn't make it on the days promised. They never gave me the courtesy of a phone call beforehand. Instead, they gave the excuse hours after their scheduled arrival, and after I’d call them multiple times.
It has been one month since I received any contact whatsoever from them and almost three months since I paid the deposit. They completed no work, and as for the cabinets they told me were ordered, I have not seen those either. They will rob you. I wish I had read the other review on Angie’s List before hiring them. They recently moved to Maine and have posted their services on another site.
I want a refund of my deposit of $2,500, the materials and the cash left over from uncompleted work, or the work completed.
Cara Grittner, Nashua
Have a complaint?
Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.
Editor's note: This is an updated version of an article originally posted on Aug. 19, 2014.