Homeowner says Columbus landscaping company overcharged him

Homeowner says Columbus landscaping company overcharged him

Member complaint

I hired Jake’s Property Services in Granville, Ohio, to put in a riding ring and do some work on a stream, as well as other smaller jobs around the property.

The ring looks good, but initially it was a mess, and owner Jake Warner wanted to charge me while not finishing it. Fortunately, the guy who was doing the work finished the job and apologized on his own accord.

During the job, one guy just sat there for two days without doing anything. I wondered why he was there, but decided not to worry, as I was paying a set fee for the job. But when the job was over, Jake charged an extra $600 for labor without permission. We asked him to remove the charge, but he refused to do so.

I would like a $600 refund.

Robert Hartnett, Johnstown, Ohio


Penalty Box

Have a complaint?

Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.

Post New Comment


What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!