Homeowner says Cleveland roofer failed to honor warranty

Homeowner says Cleveland roofer failed to honor warranty

Member complaint

I hired Lake Effect Roofing & Repair of Cleveland to fix a roof leak in a corner of my home where the roof and wall meet. The original job looked good, but started leaking again after six months.

I have a 15-year warranty on the work. However, the phone numbers I have to reach this company aren’t working, and I haven’t gotten anywhere with emails. I fear that my warranty isn’t worth much. I want the leak fixed.

Sharon Greenawalt, Lyndhurst, Ohio

Status

Penalty Box

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