Homeowner says Cleveland movers damaged furniture

Homeowner says Cleveland movers damaged furniture

Member complaint

I hired Moving Experts of Cleveland for a move. The move was scheduled, but because of circumstances with the job, they never completed the work because I asked them to leave.

They arrived to the move with a broken truck, no dolly, no truck ramp and no bungee cords. The lift gate only worked if they hit it with a hammer to make it go up and down. They moved things without covering them, so when they squeezed stuff through the door, it chipped, scratched and tore.

They also tried to raise my glass china cabinet and hutch into the truck, but when he hit the lift with the hammer, it bounced and my china cabinet flew forward. My son and I had to run underneath and hold it up. We could’ve been seriously hurt. I want a full refund and $1,465 in restitution to fix the damage to my belongings.

Lyn Charek, Brunswick, Ohio


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