Homeowner says Chandler contractor didn't finish job

Homeowner says Chandler contractor didn't finish job

Member complaint

I hired Cactus Foam of Chandler, Arizona, to paint, caulk and do stucco repairs on the exterior of my home and complete miscellaneous outdoor repairs. I paid the company $7,000, the full cost of the work before the project was completed with the understanding that the crew would return two days later. They did not.

After many phone calls, they returned 15 weeks later to work for a few hours. Again, the crew left with the understanding that they would return in two days.

Now, 18 weeks after payment, they will not return my phone calls. I want a refund of $2,000 and don’t want them to do any more work, since I have contracted with their subcontractor to complete the project.

Robert Hawk, Yuma, Arizona

Status

Penalty box

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