Homeowner says Astoria appliance repair contractor did more harm than good

Homeowner says Astoria appliance repair contractor did more harm than good

Member complaint

I hired General Appliance Service of Astoria, New York, to replace a broken stove knob.

When the serviceman took the stove cover apart, he broke another knob and the locking handle lever.

When I complained about what happened, he told me to get a new stove. I told him I wanted him to fix what he broke. He left and said he would call when he got a chance.

When we talked again, he said he is busy and doesn’t want to waste his time because the job is not worth the money. He originally said the job would cost $60, but charged $75 because he said he had to open the stove. I paid him because he said he would return to fix the stove, but later stopped payment on the check. I want him to fix the things he broke on my stove.

Ester Sanelli, Woodside, New York

Status

Penalty box

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