Homeowner says Alpharetta glass company installed shower incorrectly

Homeowner says Alpharetta glass company installed shower incorrectly

Member Complaint

I hired Arrow Glass and Shower Doors of Alpharetta, Ga., and Deno Sclafani to install a frameless shower enclosure for my bathroom remodel. The company ordered three pieces of glass and said they’d come back to finish the work, which included setup and sealing the door.

After they installed the glass, I paid him and he instantly cashed the check. I then discovered the work was done incorrectly. When he came back to finish, I told him I wasn’t happy with the work because the measurements for the glass weren’t right. Everything is off about it. It’s like a puzzle: If one piece is wrong, the whole thing is wrong. He tried to put a half inch of caulk instead of fixing the glass correctly.

Deno admitted that the work was wrong and said he’d order new glass to fix it. It’s been over a month and I’ve not heard from him. When I call, he won’t answer or respond. I want $597 to hire a reputable company to do the job correctly.

Daniel Schorr, Alpharetta

Status

Penalty Box

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