Homeowner says Albuquerque auto body paint company’s work is peeling

Homeowner says Albuquerque auto body paint company’s work is peeling

Member Complaint

I hired Maaco/1-Day Paint & Body Centers of Albuquerque, New Mexico, to paint my son’s truck. This was the second time I took it back because the paint was peeling.

I was hoping they’d take the original paint off, but they just painted over the old paint, dirt and oil. The paint was coming up all over the place, behind the cab, under the grill and the bed liner.

I took it back again and showed them where it was peeling. I got it back a third time, but they didn’t fix everything. It’s still peeling behind the cab, behind the passenger wheel well and the bed liner. There are sticks, dirt, rubble and spider webs now painted into the truck bed liner. I want them to strip off the paint that they applied to the truck, then apply fresh paint to a cleaned surface or pay someone else to do the job.

Annabelle Quintana, Albuquerque, New Mexico

Status

Penalty Box

Have a complaint?

Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


Post New Comment

Deals

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!