Homeowner respects roofer's pragmatic approach

Homeowner respects roofer's pragmatic approach

Thompson Roofing | Elgin, Ill.

Charles Warren praises Norm Thompson's careful approach to fixing a roof leak.

"The leak only happens in winter due to snowmelt, so Norm inspected the interior area to determine where it was coming from," he says. "I liked his pragmatic approach to fixing the problem with only reasonable cost. He caulked over the places where the snowmelt was entering, and afterward explained to me some new materials that were available. I valued the experience of a pro since I do some handyman repairs myself."

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