Homeowner in Indianapolis irked by new deck's warped boards
Editor's note: Due to the high number of Angie's List members who have sought assistance from the Complaint Resolution Process, we'll be publishing a higher number of companies in the Penalty Box over the next few months.
See the entire list of Indianapolis companies in the Penalty Box below.
COMPLAINT: Kevin and Ann Sutton, Indianapolis
"We hired All Decked Out of Indiana LLC to build a shadow box fence and a custom deck. When the building deck crew broke a sump line coming out of the back of the house, Mike [Schmidt, the owner] said he fixed it. He then installed a support post on top of it.
"The completed work was beautiful. However, a month later our sump pump went out. The plumber traced the problem to blockage under the deck. We called Mike, who told us that he'd contact us later that night. He hasn't called.
"We wrote him and still, no response. Now we have to tear up part of the deck to reroute the sump pump drain line. He also didn't install the access door on the deck that we bargained for, the deck's electricity is shorting out and two of the fence boards are warping."
DESIRED RESOLUTION: "We want All Decked Out to take up the deck and reroute the pipe properly, check the deck's electricity and repair the fence boards."
STATUS: Penalty Box
All Pro Carpet Cleaning Co.
All Decked Out of Indiana LLC
Gioe Built Construction
Floors 2 Your Door
DJ'S Tree Service &
A O Smith
Inside Out Painting
Ovation [82nd St.]
Harper's Trees &
Preferred Home Improvement
F. Rodriguez Painting
Whitestone Remodeling Inc.
hhgregg [96th St.]
Basement Finishing Inc.
Lee & Cooper Roofing