Homeowner blames Gastonia skylight company for roof leak

Homeowner blames Gastonia skylight company for roof leak

COMPLAINT: Shannon Binns, Charlotte

I hired New Age Contracting & Roofing to install a new skylight. Two days later, it leaked. [Travis Holcombe, the owner] came and put a tarp on it, but has never come back to repair it. He even left some of his tools on my roof that I had to remove.

If this company is still in business, I would be surprised. Regardless, the right thing for him to do is repair the faulty work he has done.

He is aware of the problem, but probably doesn't think he needs to take care of it because he has already been paid.

DESIRED RESOLUTION: I would like to be contacted by Travis Holcombe, the owner of the company, to repair this leak.

STATUS: Penalty Box


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