Homeowner alleges Chicago painter didn't finish the job

Homeowner alleges Chicago painter didn't finish the job

COMPLAINT: Lisa Otto, Geneva, Ill.

"I hired Dave Metzler of S & M Painting to paint the exterior of my house. At first, the job went smoothly. Dave and his helper were very nice and eager to get going. When the job neared completion, Dave got very ill with pneumonia and landed in the hospital for three days. Nothing got done after that.

"I've left several messages, and he hasn't called back. There's still one section unfinished, and the finished part is starting to peel and flake."

DESIRED RESOLUTION: "I would like S & M Painting to finish painting my house, which would include all touch-ups and a second coat on the back of the garage. I would also like them to resolve the peeling paint issue."

STATUS: Penalty Box

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