Home security contract under dispute
United Asphalt Paving
Never responded to John O'Donnell's complaint about what he says was unsatisfactory driveway patching and seal coating work.
Didn't respond to Mark Rudd's complaint about not receiving what he says was a promised $75 coupon for handyman work.
Also in the box...
C & L Welldrilling Pump & Plumbing
Discount Tree Surgeons
COMPLAINT: Cathy Toll, Fond du Lac, Wis.
"Protection One accepted my payments for the security of my [Indianapolis] home.
"When I moved and called to cancel, I learned that they had automatically renewed me beyond the initial three-year contract without providing any notification.
"They told me this was in the contract's small print and I missed it. I've never experienced an automatic renewal without a reminder from any other service. They're now charging me $100 for breaking their alleged new contract."
DESIRED RESOLUTION: "I want them to not charge me $100 as a penalty."
Editor's Note: Toll informed Angie's List that the company is no longer pursuing the charges and she considers the matter closed.