Hidden fence company all about keeping dogs safe
Lance’s Hidden Fencing has won the Super Service Award every year since 2007. Sinkowski says he keeps clients happy with a flexible customer care plan, as well as hands-on instruction for the pet owner on how to train their dogs to respect their new boundaries.
by Leslie Benson
Lance Sinkowski says customers count on him to effectively install and repair hidden fencing, as well as train pets to use the product. "This is about keeping dogs safe," he says. "Our response time and abilities have a great impact on their lives."
Named one of the best contractors in the nation by Angie's List in 2009 and one of Columbus' best in 2008, Sinkowski and his wife, Natasha, run their small business on trust and mutual respect.
"I try to do everything as I would have it done for myself, and I try to make friends with clients," Sinkwoski says. "This is not a vending machine-type business where someone can push a button to get a result."
Sinkowski provides hands-on training on the proper usage of hidden fencing. "The first goal for any training session is to give a dog the understanding of what is expected and the incentive to comply in a way that is positive and stress-free," he says. "The second part of that is to give the owner the basic methods and tools to maintain that balance."
William Corn of Westerville gave Lance's Hidden Fencing a gold star for its service while installing a fence for his dog.
"Anyone can sell you the equipment and technology, but it's the personal training that makes the difference," Corn says. "Lance is at the head of the pack!"
Sinkowski, owner of a pointer/border collie mix and four Alaskan malamutes, says a dog needs to understand how the hidden fence limits his outdoor activities. "With the dog, the owner and I will spend extra time in certain areas of the yard," he says. "It's actually the most important training that you will do."
When Columbus resident Penny Wyman's yorkie found a way to remove the battery from its hidden fence collar, she says Sinkowski promptly made a return service call. "He was patient, kind and helped me find a solution," she says.
"This is not just about method," Sinkowski says. "It's about a passion that cannot be copied."