Handyman argues job ended due to change in terms

Handyman argues job ended due to change in terms

COMPLAINT: Mark Rupp, Westerville, Ohio

"I hired The Neighborhood Handyman Service LLC of Lewis Center [Ohio] to remove paneling, patch drywall and paint some of the walls and ceilings in my home. However, they completed nothing, quitting in the middle of the job after getting $2,000 of my money.

"They removed most of the paneling, except for areas under the crown molding, which they damaged. They never primed or prepped anything. In the rooms where they did do some patching and sanding, they left drywall dust over everything, as well as chunks of drywall mud. Now, they never return my calls."

DESIRED RESOLUTION: "I want my $2,000 back."

COMPANY RESPONSE: Michael S. Kron, owner, T­he Neighborhood Handyman Service LLC

"We patched and sanded the walls as contracted, placing plastic over all furniture and sweeping up every day. We didn't prime or paint the walls and ceiling, because the customer's actions caused us to end the job.

"He had asked one of our workers to help him move a couch outside to the deck, only to change his mind and move a large box truck full of furniture from the house on the company's time and expense.

"In addition, the customer made numerous requests that were not part of the original contract. So, we charged the customer only for the portion of work we completed and decided to end the contract."

STATUS: Stalemate 


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