Handyman accused of failing to apply discount coupon
United Asphalt Paving
Never responded to John O'Donnell's complaint about what he says was unsatisfactory driveway patching and seal coating work.
Didn't respond to Mark Rudd's complaint about not receiving what he says was a promised $75 coupon for handyman work.
Also in the box...
C & L Welldrilling Pump & Plumbing
Discount Tree Surgeons
COMPLAINT: Mark Rudd, Carmel, Ind.
"I needed to replace a dripping spigot. I found Handyman Services through a coupon flier.
"[Rob Middleton, the owner] came and quoted me twice as much as a plumber, but he said all the things I wanted to hear about why it'd be more expensive for him to do the work.
"He quoted $540, which included everything being insured and bonded. My wife told him she had a $75 coupon, which he said wasn't a problem.
"He ended up adding the $75 to the $540 cost and then took it off, but he told us he'd make sure we'd get the $75 back even if it had to come from his paycheck.
"He did do a good job and cleaned up his mess. I ended up calling him three or four times in order to get our $75 back, but he hasn't once picked up."
DESIRED RESOLUTION: "I want the $75 and an apology."
STATUS: Penalty Box