Hallandale Beach air duct cleaning company clears out cash, homeowner says

Hallandale Beach air duct cleaning company clears out cash, homeowner says

Member complaint

I hired AirCare-Solutions in Hallandale Beach, Florida, to inspect and clean my air ducts. I purchased an $89 deal that included cleaning ducts and dryer vent, replacing furnace filters and a general inspection.

Upon inspection, a technician said I needed an advanced, organic cleaning to kill the fungus and bacteria in the ducts. He said it would cost $420. I asked for a discount, and we settled on $380. He asked me to go outside, because he didn’t want me to breathe chemicals.

After 45 minutes, they gave me an invoice, which I paid, and said not to go inside for another half hour. Later, I checked out their work. To my surprise, they’d done nothing. The ducts were dirty and the filters unchanged.

I want a refund of $380 or for them to pay someone else to do the work.

Israel Cancel, Pembroke Pines, Florida

Status

Penalty Box

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