Gutter covers allegedly blow off Indianapolis home
Never responded to Diantha Degraw's complaint about what she says was defective flooring she purchased from the company.
Pete's Service Center
Failed to respond to Karen Ciambrone's reimbursement request for car repairs that she says did not fix the problem.
[10202 E. Washington St.]
Did not respond to Pamela and Michael Eads' refund request for a water heater installation they say was inadequately done.
H & H Painting
Failed to respond to Sarah Carmer's request to refund her $400 deposit on an interior and exterior painting project.
Also in the box...
All Pro Appliance Repair
Paul Walker Sealcoating & Patching
COMPLAINT: Pamela Young, Indianapolis
"I signed a contract with [Larry Sylvester, the owner] and he completed the work in one day, charging me $536, which I paid before he left my house.
"The gutter covers were made of a flexible vinyl and were not secured. Some blew off that day, and almost all of them blew off over the next few days.
"I wrote several letters to the company letting them know something needed to be done to resolve the issue. I requested a refund, and he asked how many covers I had left - most had blown away - and he basically blew me off.
"He called me about 10 days ago to try to fix the issues, and I requested a refund again; he said he'd look into it. That's the last I've heard from him."
DESIRED RESOLUTION: "I want a $350 refund."
Editor's Note: Sylvester offered to resolve the issue upon return of the gutter covers. Young declined the offer, stating the covers had blown away.