Gutter company repairs leak, customer relationship
COMPLAINT: Ronald Jaffe, Pittsburgh
"I hired Rickjohn Inc. of Carnegie to repair copper gutters on our older house. After the first rain following the repair, I found that some of the biggest holes were still leaking badly. Despite a call and a letter asking them to return and complete the repair, I have not received a response."
DESIRED RESOLUTION: "Repair the leaking gutters until a water test reveals no further leaks."
C & R Lawncare