Groomer pampers pets with bubble baths, facials
Shear Paradise won the Super Service Award in 2008 and 2009. Eggen founded Shear Paradise as a solo business in 2004. “In the first year, I hired an assistant, and then it took off from there,” she says. She now employs six other groomers.
by Paul F. P. Pogue
Claudia Eggen has been around animals all her life: Dogs as a child, then a volunteer for nonprofit shelters and rescue groups, followed by a career as a veterinary technician.
She worked 10 years as a groomer before opening her own salon. "We offer a little bit of everything," she says. "On the grooming side, we cover all the details, including keeping the undercoat brushed out, the nails trimmed back, and the ears clean and infection-free."
"The spa side offers a little more luxury for clients who like to pamper their pets, such as massaging bubbly bath, aromatherapy baths, blueberry facials or an all-natural mud treatment. We want to do everything we can to make our animals happy," Eggen says.
Shear Paradise's work thrills Civia Dunn of Grayslake, who brings her poodle in every six to eight weeks. "Nobody's ever taken such care in grooming my dog," she says. "They explained everything we needed to do to keep our dog looking so great."
Eggen credits her workers and atmosphere for Shear Paradise's consistently positive reports. "I have extremely talented groomers who give great service," she says. "The dogs don't have to be caged. They get to romp around and play while they're with us."
She also dedicates Wednesdays to cat-only services. "We make it as peaceful and relaxing for them as we can," she says. "There's no added stress for the cats from having dogs around."
Although her employees aren't veterinarians, they are certified in animal CPR and trained to look for abnormalities. This gives clients early warning that their pets could require veterinary attention.
"We're going over every inch of the dog's body with various tools and instruments, so we see things that a lot of pet owners can't," Eggen says. "We once saw a lump on a dog's foot and it turned out to be early cancer. The vet was able to remove it before it spread."
Ultimately, she says, the key to good service is dedication to each and every client. "Every pet is unique," Eggen says. "We don't offer cookie-cutter services. I try to treat the dogs like they're my own."