Greensboro kitchen remodeling project is riddled with mistakes

Greensboro kitchen remodeling project is riddled with mistakes

Full of holes

COMPLAINT: Robin Douglas, Greensboro, N.C.

"I hired The Kitchen & Countertop Shoppe to renovate my kitchen to make it more functional. It went badly. The work performed was horrible and very unprofessional. They cut the hole in the countertop too big for the sink, and didn't reconnect the dishwasher, sink or put the range hood back up. They had ample time to rectify their mistakes, yet they still haven't finished the job to my satisfaction. This has caused me a lot of problems."

DESIRED RESOLUTION: "I want a $10,000 refund - or I want $6,000 of my money returned and I get to keep the cabinets."

STATUS: Penalty Box

Promises, promises

COMPLAINT: Linda Ellington, Eden, N.C.

"I hired Chrisman Concrete to put in two stamped patios. One patio was 24-by-30 feet and the other was 8-by-10 feet, with a walkway between them. Chrisman did the work, but did nothing else they said they would."

DESIRED RESOLUTION: "I want Chrisman Concrete to refund my money or at least half of it."

STATUS: Penalty Box

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