Granbury landscaper fails to install sod, cashes check, homeowner says

Granbury landscaper fails to install sod, cashes check, homeowner says

Member complaint

I hired Brazos Lawncare & Landscaping in Granbury, Texas, to lay buffalo grass sod in my yard, but the company couldn’t provide the product I ordered.

It went terribly. This was the most unprofessional guy I’ve ever dealt with. He cashed a check without providing any service, and refuses to return the money.

He told me to do whatever I had to do to try to get my money. He said he cashed the check and won’t give me my money back because I’m an untrustworthy customer.

I asked him to back out of the job and do the right thing, and he refused. The next day, he cashed my check, the day after he told me he couldn’t provide the materials and sod in a timely manner. I want a $2,860 refund.

Carrie Williams, Cleburne, Texas

Status

Penalty Box

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