Garner siding installer cements friendship after project
Member Jeff Daughenbaugh recently hired highly rated DH Construction of Garner, N.C., to replace Masonite siding with fiber cement siding, remove wood damaged by termites and water, enclose the house with house wrap, paint the house and shed, and install lights and shutters.
Here’s what Daughenbaugh had to say about his experience:
My wife and I interviewed eight siding companies and narrowed our choices to DH Construction and another company. After hearing the two proposals again, we felt like DH Construction wasn’t going to rush, would remove all the wood rot (others wanted to cover it up), and give us the quality workmanship that we both wanted. We felt like owner Brian Howell was an honest person and wanted to give us the best product possible.
As the job started, we were nervous about the cost, and we knew that there was a high probability of damage that we couldn’t see. However, our nerves began to subside as we began to see that Howell and his team were dedicated to doing a quality job.
They uncovered termite damage at the garage, rot on a sill joist and rot around our window. They always took the time to explain the problem, possible solutions and discussed with us the costs of replacing before repairing. His team was very quick to respond to concerns, and when we asked Brian to discuss one of the repairs, he was at our house at 7 a.m. the next day. He was quick to return phone calls and always wanted to make sure we were satisfied.
His team was flexible and completed additional work, such as replacing soffits, covering vented gables (due to a new vented roof), and painting the shed. All of his crews were fantastic — they are experts and worked hard.
We’ve received several compliments on the house since it was complete, and I keep stating that house is more structurally sound today than it was 17 years ago when I bought it.
We’re more than happy with the quality and service. Brian stated throughout the process that he wanted us to be completely satisfied, and we couldn’t be more happy. The best thing about this process was the way Brian treated us throughout the job. We started out looking for a contractor, but truly believe that we’ve found a friend.