Furnace installation warmly praised
Don Hoffacker's Air Conditioning & Heating | Germantown, Md.
When his 18-year-old furnace failed during a winter cold spell, John Weld warmed things up by calling Hoffacker's.
"They arrived promptly and installed a new Bryant furnace," Weld says. "Heat never felt so good. These people were proud to be working for their company. That's a tribute all the way to the top, to Don Hoffacker who, incidentally, took the time to send me a personally signed 'thank you' card for my business."