Flue pipe allegedly forgotten in Highland Park roofing job

Flue pipe allegedly forgotten in Highland Park roofing job

COMPLAINT: Berton Tivers, Highland Park, Ill.

"I had Nyberg Exteriors repair my roof, which included replacing four roof sections and installing a flue pipe.

"They came on time and worked hard, and they were very nice and seemed to do good work. The flue pipe was supposed to have been painted, but wasn't.

"They told me they'd come back to take care of it, but never did. I had also requested that they call me about coming back to fix some attic venting and take care of mold issues.

"A week later, they called to let me know they received my check. They gave me an estimate on the venting, but didn't mention the mold.

"I've called several times, but they haven't returned my calls."

DESIRED RESOLUTION: "I want them to paint the flue pipe as written on the job description."

STATUS: Resolved

Editor's note: Tivers informed Angie's List that the work was completed to his satisfaction and he considers the matter closed.








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