Flue pipe allegedly forgotten in Highland Park roofing job
Chicago Penalty Box
Mr. Handyman of Naperville
Never responded to Amber August Gilio's complaint about what she says was hardwood flooring damaged during the course of the company's work.
KAS ReCreations Ltd.
Never responded to Mike Berens' request that the company reimburse him or fix what he says was shoddy home remodeling work.
Sears Service & Repair
Didn't respond to Cathy Baillet's request that the company cancel charges for what she says was an unsatisfactory service call.
Pro Keys Locksmith & Security
Failed to respond to Jim Dahlquist's refund request for what he says was an unauthorized credit card charge.
Also in the box...
Kely Discount Cleaners
The Deck Protectors
COMPLAINT: Berton Tivers, Highland Park, Ill.
"I had Nyberg Exteriors repair my roof, which included replacing four roof sections and installing a flue pipe.
"They came on time and worked hard, and they were very nice and seemed to do good work. The flue pipe was supposed to have been painted, but wasn't.
"They told me they'd come back to take care of it, but never did. I had also requested that they call me about coming back to fix some attic venting and take care of mold issues.
"A week later, they called to let me know they received my check. They gave me an estimate on the venting, but didn't mention the mold.
"I've called several times, but they haven't returned my calls."
DESIRED RESOLUTION: "I want them to paint the flue pipe as written on the job description."
Editor's note: Tivers informed Angie's List that the work was completed to his satisfaction and he considers the matter closed.