Failing tires make car purchase fall flat, Naples member says

Failing tires make car purchase fall flat, Naples member says

Member complaint

I purchased a used 2009 Mercedes-Benz SLK with 14,000 miles on it from Mercedes-Benz of Naples (Fla.) When we bought the car, I had questions about the tires, and the salesman said they were fine.

A few months after we bought the car, one of the tires was losing air pressure. My wife took the car back and she was told we had the tire plugged and their records showed we had it done it a month before we purchased the car.

They patched the tire and said it would be fine. A week later, I noticed the rims had scratches on them, so I called Mercedes again about the rim problem. I was told that the damage must’ve been caused at the carwash.

This was one problem I could resolve simply because I’m a car collector of classic and collector cars, and the carwash does all of my detailing before car shows. It turns out the same business does all of the dealership’s detailing as well.

My mechanic tells me the tire-changing machine most likely caused the damage. Now the tire is going flat again.

The dealership should’ve put new tires on the car before they sold it. I want them to put new tires on the car.

Jeffery Ryan, Naples, Fla.

Status

Penalty Box

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