Eye exam billing squabble ends in stalemate
"When I scheduled my appointment, I explained it was for my annual checkup, which my insurance covers," Miller says. "Later, they informed me they had done special tests, and I got a $510 bill. I refused to pay it, then told them to bill my insurance properly."
Miller contacted Angie's List for help, but Marioneaux says she can't resubmit the bill.
"The member is requesting me to commit insurance fraud," Marioneaux says. "She refused to get a referral from her insurance company, and by signing our form, she acknowledged that without a referral her insurance may not pay for her visit and she would be responsible. Based on her exam, we recommended additional testing. The member fully consented to have it done."