Elkridge HVAC company left work incomplete and incorrect, member says

Elkridge HVAC company left work incomplete and incorrect, member says

Member complaint

I hired Dynatemp of Elkridge, Md., to install a new furnace, compressor and ductwork.

We set work to start on a Tuesday. I was told it should last two or two-and-a-half days. Weeks later, the job is incomplete and incorrect.

The ducts haven’t been finished, and work wasn’t done properly. The venting for the system was run 10 feet away from where we agreed, creating the need for bulkheads in a bedroom. They forgot to install an air filter in the furnace. The new supplies added to the basement drop down inches below the ceiling line and will have to be redone.

I’ve been emailing and calling with inconsistent responses to emails and none to voice mails.

Our entire project has been on hold for three weeks. Framing, plumbing and electrical cannot proceed until the HVAC work is completed. One person indicated Dynatemp recently lost employees.

I want them to finish the work or refund an appropriate amount of the $6,234 deposit.

Terry Miller, Washington, D.C.

Status

Penalty Box

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