Driveway begins to crack weeks after installation

Driveway begins to crack weeks after installation

Pavement predicament

COMPLAINT: John Westrich, Stanhope, N.J.

"I contracted Charlie's Paving to pave my driveway. The total cost of the job was $3,800, and the contract came with a two-year guarantee. Within two weeks of the completed job, I started noticing some significant cracks. I called Charlie [Cooper, the owner] regarding this, and he claims he sent someone to repair it. I later noticed the materials they used started coming loose. Again, I called Charlie repeatedly. He advised me that he'd have someone out by the end of the month. Tomorrow is the end of the month and no one has been out yet."

DESIRED RESOLUTION: "I'm looking for Charlie to properly pave the driveway. If he is unable, I expect a $3,800 refund."

STATUS: Penalty box

Penalty Box

Noah's Waterproofing
Failed to respond to Regina Sinofsky's refund requests after she says they damaged her new driveway. Third month in the box.

6th Avenue Electronics
Didn't respond to Meghan Wicks' complaint that they were rude and wouldn't honor her camera's one-year warranty. Third month in the box.

Engle Brothers Carpentry
Didn't respond to Maria Venuto's complaint that their roofing work allowed rainwater to cause extensive water damage to her home. Third month in the box.

Franco Di Roma
Failed to respond to Yolanda Leavy's request for a refund after she said they served cold food at her wedding. Second month in the box.

Didn't answer Andrew Silverman's complaint that they installed his door incorrectly. Second month in the box.

Angelo J. Fusco Plumbing & Heating Inc.
Didn't reply to Dian Grenetz's complaint about work she says was unsatisfactory. Second month in the box.
Failed to respond to Natarajan Nagarajan's complaint that they did a poor job repairing his skylight. Second month in the box.

Great Neck 7 24 Anyplace Emergency Locksmiths
Failed to address Nadine Rivellese's complaint that they overcharged her for lock installation. First month in the box.

Charlie's Paving
Failed to answer John Westrich's complaint that they won't repair his driveway. First month in the box.

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