Driver says Indianapolis car wash broke her windshield

Driver says Indianapolis car wash broke her windshield

Member complaint

I went through Mike’s Carwash’s Greenwood location in Indianapolis for a car wash, but when I exited, my windshield had a huge crack from top to bottom.

They said a salt truck must have caused the damage. Then they refused to do anything about the crack. Instead, they offered me two free car washes.

My mom had a similar experience when her pinstriping was scraped off during a wash. Instead of fixing the damage, they offered her one free car wash. I want my windshield replaced.

Tina Vanrhoon, Indianapolis


Penalty Box

Have a complaint?

Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.

Post New Comment


What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!