Driver says car dealership sold her two lemons

Driver says car dealership sold her two lemons

Member complaint

Shawnee Mission Ford in Kansas City, Kansas, sold me two used cars that had issues. I bought a 2002 Dodge Intrepid in July, 2013. The engine went out on the vehicle in nine months.

They replaced this vehicle with a 2006 Chevy Aveo, which was a basic model and not comparable to the previous car at all. I had this car not even a month before the check engine light came on.

They called me to pick the car up, and before I could make it home, I was on the side of the highway. They picked the car up, fixed it, and my check engine light came on again within two weeks.

How many times do I have to get behind the wheel of a car that I am praying makes it to where I am going, when I am making payments for another two-plus years? When I left the manager a message he had the service repair lady call me, but she had no idea why she was calling me.

I love Ford, but I will never deal with this dealership ever again! I want a refund of $860 and to cancel the contract.

Stephanie Maddox, Grandview, Missouri


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