Drapes never delivered, Philadelphia-area customer says
COMPLAINT: Anne Cooley, Gibbsboro, N.J.
I ordered $1,400 worth of drapes from Bob Wayne's Guaranteed Upholstery Shop. I've paid them $400 up front. They came to the house and measured and were supposed to deliver the drapes [a couple of months later]. I could never get in touch with them again. I left voicemails and wrote letters. No one ever returned my calls.
DESIRED RESOLUTION: I'd like them to return the $400 deposit, or a portion of it. I requested this in a letter and never received an answer.
STATUS: Penalty Box
Philadelphia Penalty Box
Didn't respond to Anne Cooley's request for a refund for drapes she says she ordered but weren't delivered.
Didn't respond to Trish Broderick's request that they replace a countertop she says was improperly installed.
Also in the Box ...
[Baltimore Pike, Springfield]