Door installation complaints closed in St. Louis

Door installation complaints closed in St. Louis

COMPLAINT: Punita Patel, St. Louis

"I paid Get It Done Inc. $1,950, the total amount agreed upon prior to the start of the job, to remove and replace my mirror doors.

"They left the job incomplete, billing for services not provided and continue to bill me for additional fees that were never disclosed."

DESIRED RESOLUTION:
"I want a statement showing a zero balance."

RESPONSE:
Steve Cloninger, president, Get It Done Inc.

"The original contract was $1,950, but she wanted additional work done.

"She agreed to the ballpark price I gave her for the additional work, but when it was complete she said that it was too much.

"It's unfortunate when a customer cannot be satisfied, but we still make every effort to try."

STATUS: Resolved


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