DC builder accused of shoddy remodeling project
COMPLAINT: Robin Downing, Kensington, Md.
I paid 38 percent upfront and they started work, but not to the architectural specifications. I paid another $35,000 that Paul Chretien [president of California Builders] demanded to continue the job and then he demanded another $21,500 installment.
He hasn't responded to any of the deficiencies noted and he walked off the job, leaving building materials and debris all over my property.
I've paid for more work than he's performed. His contractors broke the glass in the windows they replaced and left it strewn across my property. Mr. Chretien is unresponsive, deceptive and misleading.
My house is partially complete and unsafe. The second story is built but the first floor doesn't have the supporting structure to carry the weight.
I don't want them to finish the job because of their inferior workmanship. I've been treated as a walking bank account. The entire process has been miserable and customer service seems to be their lowest priority.
DESIRED RESOLUTION: I want them to refund $32,500.
RESPONSE: Paul Chretien, president, California Builders
The member stated she would withhold my 20 percent draw until completion of the project. This is contrary to the contract (paragraph three - construction draws) and is considered a material breach.
The windows and doors are in place, and since the member is in breach of contract, no further work will be performed until it's paid.
New to the Washington, D.C., Penalty Box
Orkin Exterminating Co
[11170-B Lee Highway, Fairfax, Va.]