Dallas locksmiths give tips on staying safe and secure

Dallas locksmiths give tips on staying safe and secure

As a locksmith, what are some of the services you provide?

Steve Huber: "I rekey and change locks, and I have 24-hour emergency service."

Austin Chance: "Everything. We unlock cars, do rekeying and installations, change safe combos and make keys."

John Murphy: "I do rekeying, install deadbolts and I do some home lockouts."

What's the most common request you get from customers?

Huber: "Opening a house or car or rekeying a house."

Chance: "Lock rekeying."

Murphy: "Rekeying."

Are there any types of jobs you won't do?

Huber: "I don't do really big jobs myself because I don't like to get tied up. I give those to a larger company."

Chance: "No. We do it all."

Murphy: "I don't do automotive."

How do you charge?

Huber: "Most everything is a set service call and a set price for what needs to be done."

Chance: "We charge a service call and we charge per individual lock when we're rekeying. When we install hardware, we charge by the hour."

Murphy: "I get a service call and charge per lock."

What's the average fee for customers locked out of their house, their car or their safe?

Huber: "A house is $75 unless it's late - like 3 a.m. - or a holiday. A car is $65. Safes are all different - you can't give a standard price."

Chance: "Houses and cars are $45, and a safe is $175."

Murphy: "Homes are $45 to $65, depending on what I need to do. Safes can vary. My minimum on safes is $125 per hour."

Before you start a job, do you require some type of identification?

Huber: "Any time something is opened, I need an ID before I do anything. If I'm rekeying their house, I don't usually require ID."

Chance: "On automotive and house unlocking, yes, but if we do a service call and the person is already in the home, we know they belong there."

Murphy: "Absolutely. If it's rekeying or something like that, I don't, but for lockouts I make them sign a form, and I have to see a Texas driver's license."

What happens if the customer's ID is locked up and they can't get to it?

Huber: "I usually get someone, like a neighbor, to verify they belong there."

Chance: "If they look trustworthy, we unlock it, and if they can't provide proof of ownership, we call the police."

Murphy: "Once they sign the form, I get in the house and if they show me ID, it's not a problem. If they can't do that, I'll file charges, and they'll probably get arrested."


Post New Comment

Deals

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!