Dallas locksmiths give tips on staying safe and secure

Dallas locksmiths give tips on staying safe and secure

As a locksmith, what are some of the services you provide?

Steve Huber: "I rekey and change locks, and I have 24-hour emergency service."

Austin Chance: "Everything. We unlock cars, do rekeying and installations, change safe combos and make keys."

John Murphy: "I do rekeying, install deadbolts and I do some home lockouts."

What's the most common request you get from customers?

Huber: "Opening a house or car or rekeying a house."

Chance: "Lock rekeying."

Murphy: "Rekeying."

Are there any types of jobs you won't do?

Huber: "I don't do really big jobs myself because I don't like to get tied up. I give those to a larger company."

Chance: "No. We do it all."

Murphy: "I don't do automotive."

How do you charge?

Huber: "Most everything is a set service call and a set price for what needs to be done."

Chance: "We charge a service call and we charge per individual lock when we're rekeying. When we install hardware, we charge by the hour."

Murphy: "I get a service call and charge per lock."

What's the average fee for customers locked out of their house, their car or their safe?

Huber: "A house is $75 unless it's late - like 3 a.m. - or a holiday. A car is $65. Safes are all different - you can't give a standard price."

Chance: "Houses and cars are $45, and a safe is $175."

Murphy: "Homes are $45 to $65, depending on what I need to do. Safes can vary. My minimum on safes is $125 per hour."

Before you start a job, do you require some type of identification?

Huber: "Any time something is opened, I need an ID before I do anything. If I'm rekeying their house, I don't usually require ID."

Chance: "On automotive and house unlocking, yes, but if we do a service call and the person is already in the home, we know they belong there."

Murphy: "Absolutely. If it's rekeying or something like that, I don't, but for lockouts I make them sign a form, and I have to see a Texas driver's license."

What happens if the customer's ID is locked up and they can't get to it?

Huber: "I usually get someone, like a neighbor, to verify they belong there."

Chance: "If they look trustworthy, we unlock it, and if they can't provide proof of ownership, we call the police."

Murphy: "Once they sign the form, I get in the house and if they show me ID, it's not a problem. If they can't do that, I'll file charges, and they'll probably get arrested."

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