Dallas-area mobile welding company creates sparks with customers
From Dallas to Fort Worth, Mark Knappenberger brings the heat wherever he goes. “I could set up in the middle of the desert and start working,” he says. “I have a pickup truck I’ve modified, so I can keep all the tools I need.” The owner of Knapp Mobile Welding works on anything that needs welding that customers can’t take into a shop such as cars, stair railings or custom shelving.
He earned degrees in welding and computer-aided drafting and started his business in 2007 after working for companies that built parts for the natural gas and petroleum industries. “I learned how to set things up and do it the right way,” he says. “I turned it back to working on a gate or a fence. It’s not a critical thing where someone’s going to lose their life, but I never have to go back out there and redo it if I apply the same principles.”
2012 Angie’s List Super Service Award Winner:
The father and son team of Billy and Luke Duke of Mansfield, Texas pave the way for their customers who need asphalt in the Dallas/Ft. Worth area. They earned the Super Service Award in 2010, 2011 and 2012. Angie’s List Magazine also recognized the company as a 2012 Best contractor.
When two vertical bars on D’Ann Madewell’s fence gave way and took the gate opener with them, she feared her dog might escape the yard through the gap. Knappenberger came to her Irving home on a Sunday to make repairs. “He put extra welds, an extra horizontal bar, raised the gate and painted the welds,” she says. “I think that extra horizontal bar at the bottom keeps the tension and pressure off the two vertical bars the opener attaches to. My elderly father who knows a lot said it’s top-notch.”
Customers often first call fence companies who don’t have personnel to correct gate problems and they suggest replacing the whole fence, Knappenberger says. But he can usually quote a project’s scope and cost if customers text or email photos of their problems, with $300 as his minimum charge. “If I have an inkling that I need to look at it first, I’ll tell them I need to look at it first,” says Knappenberger, who welds all the work himself.
When he’s not working, he enjoys spending time with his wife and toddler son, hiking in the great outdoors, and tinkering with classic cars. Knappenberger restored his 1972 Chevrolet Chevelle.
At the end of the day, Knappenberger makes customers happy by listening to what they want. “I get people remarking when I’m done that they couldn’t find anyone to do it the way they wanted it done,” he says. “If they have an idea that’s not really practical, I explain to them that their idea is great, but I’d do it this way if it was mine.”
The Super Service Award recognizes contractors and health care providers that have maintained a stellar service rating on Angie’s List throughout the past year. Be sure to always check the List before hiring, however, as ratings can and do change.