Customer sheds light on wrong wiring claim

Customer sheds light on wrong wiring claim

COMPLAINT: Elizabeth Blado, San Jose, Calif.

"I hired Safeside Electric Co. Inc. of San Jose to install recessed lighting, new garage plugs and more exterior lighting. They did not come on the day they originally promised. The next day, they came and put four lights outside, but it wasn't Keith [Swanson, the owner], it was one of his workers. Keith asked for a check for 50 percent of the total amount before 50 percent of the work was done.

"I told him I was uncomfortable doing so. Two guys came back the next day to do recessed lighting, but they completely messed up a two-way light we had by wiring it wrong. They came back the next day and tried to fix it but damaged the drywall. Keith and his workers never fixed the problems, and I had to pay another electrician $500 to fix the issues, plus I had to have the drywall repaired and painted."

DESIRED RESOLUTION: "I would like to be reimbursed the $500 I am out because they would not fix their incorrect wiring."

STATUS: Penalty Box


More Like This

Atlanta drywall experts recommend professional installation

atlantadrywallcontractor.jpg

Joe Gosa, owner of Immaculate Renovations & Repair, began
hanging drywall more than a decade ago.
Photos by Duane Stork
Joe Gosa, owner of Immaculate Renovations & Repair, began hanging drywall more than a decade ago. Photos by Duane Stork

Installing new drywall requires a deft hand and an experienced craftsman, say highly rated Atlanta drywall companies.

Post New Comment

Deals

What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!