Customer bent out of shape by warped wood

Customer bent out of shape by warped wood

COMPLAINT: Frank Risalvato, Waxhaw, N.C.

"AAA Suburban Fence Inc. in Matthews, N.C., offered the best price to install a fence, but they used a severely warped upright 4-by-4 post, which made the gate bow outward and the fence crooked. After they left, they promised to replace the faulty post. I was promised via e-mail that "someone will look at it next week," and a month later, they never came."

DESIRED RESOLUTION: "I want them to replace the post."

STATUS: Resolved


Post New Comment


What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!