Customer alleges poor plumbing in Brookline home
COMPLAINT: Paula Friedman, Brookline, Mass.
"S.G. Harold Plumbing Heating and Air Conditioning in Milton, Mass., handled the plumbing for my kitchen renovation. They did a horrible job. When you turn on the cold water, hot water comes out of the faucet. They've refused to fix it."
DESIRED RESOLUTION: "I want the kitchen faucet to deliver cold water when I turn on the cold water."
STATUS: Penalty Box