Contractor constantly communicates during remodel
Stone Age Designs/KD Construction Co. | Redondo Beach, Calif.
Frank Jeng interviewed eight contractors before deciding to let Stone Age remodel his townhouse and bring it into modern times.
"Though his bid was about average in the middle price-wise, Lou's willingness to listen and provide advice gave him an edge over other contractors," he says.
Jeng says his remodel went smoothly, and Stone Age made communication easy and often, even after the project was complete.
"Even now, over one month after I've paid the final bill, they're still helping us reinstall some fixtures that are malfunctioning," Jeng says. "Even though the fixtures were faulty from the manufacturer and are being replaced under the manufacturer's warranty, Stone Age is still making sure we're satisfied."