Consumer says Oviedo floor cleaner damaged table
I hired Sahara Carpet Care of Oviedo, Florida, to clean my tile floors, grout and chair with a steam cleaner.
I was very pleased with the quality of the work. However, the cleaner removed a liquid air freshener from the wall, and put it on my table. All the liquid spilled onto my table, and ruined it. They aren’t returning my calls asking that they pay for the damage to the table.
I would like $300 to have my dining room table refinished and an apology for the lack of communication and professionalism.
Cindy Clark, Oviedo
Have a complaint?
Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.