Consumer says Manhattan dry cleaner damaged wool pants

Consumer says Manhattan dry cleaner damaged wool pants

Member complaint

I hired Aphrodite Cleaners of Manhattan, New York, to hem and dry clean a pair of wool pants.

I paid in advance to have the pants delivered. They delivered the pants two days late, and when they arrived, the pants were so shrunken I could barely pull them up. The fabric was also uniformly damaged and appeared laundered rather than dry cleaned.

When I brought this to their attention, they denied it. They claimed that I’d delivered the pants in that condition. The pants are completely ruined.

I want $100 to replace the pants.

Naomi Zauderer, Manhattan

Status

Penalty box

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