Consumer says Houstoncontractor never laid hardwood floor

Consumer says Houstoncontractor never laid hardwood floor

Member complaint

I hired Javier Martinez Contracting of Houston to remove carpeting in the living room and install wood flooring, replace the toilet and tub in the master bathroom for $4,500.

I gave Javier a $2,000 deposit when he came to my home to replace about five tiles in the kitchen. They removed the carpeting, but didn’t lay the wood floor. Martinez was supposed to use the deposit to purchase the wood flooring.

Related: Check out the Angie's List Guide to Bathroom Remodeling

He never came back to finish the job despite continuous calls from me. Later, he told me he had a lot of problems, but was ready to complete my job. However, he told me his distributor wasn’t open, and he would go get the materials and come back and finish my job. He never followed through.

I want a $1,925 refund.

Ida Hodgkin, Houston

Status

Penalty Box

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