Consumer says Durham dealer sold car with faulty brakes
I purchased a car from Mark Jacobson Toyota of Durham, North Carolina.
They said the brake pads were new. The brakes made a grinding noise a few weeks later. I took the car to my mechanic, who said the entire brake system was bad because the pads were new, but not the rotors. My mechanic gave me a letter saying I needed to replace the whole system.
I took the car back to Mark Jacobson for repairs. They did something, but didn’t repair the brakes. Three weeks later, I started having the same problems.
I’ve contacted the dealer several times, with no solution. I want them to replace the brakes.
June Mcghee, Raleigh, North Carolina
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