Consumer says concrete company built retaining wall that fell on van

Consumer says concrete company built retaining wall that fell on van

Member Complaint

I hired Cornerstone Concrete Construction of Portland, Oregon, to construct a retaining wall.

A few weeks later, the wall fell onto a van below it. If someone had been in the van, it would have killed him or her.

Another contractor told me that Cornerstone used dirty gravel, which is why it washed away, causing the wall to fall.

I called Cornerstone, and was told their license is expired and they don’t have insurance.

I would like to be reimbursed $14,310, the amount I paid to have the wall redone, as well as the cost to repair or replace the damaged van and lawyer expenses.

David Davenport, Portland, Oregon

Status

Penalty Box

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Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


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Sever was pleased with Morley Building's work until it started falling apart. (Photo courtesy of Megan Sever)
Sever was pleased with Morley Building's work until it started falling apart. (Photo courtesy of Megan Sever)

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against Morley Building & Remodeling.

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