Consumer says Cincinnati painter performed shoddy job

Consumer says Cincinnati painter performed shoddy job

Member complaint

I hired Rite Way Painting of Cincinnati for interior painting. Owner James Weaver’s attitude became condescending and sarcastic when I changed the paint color after his arrival. Four to five painters worked with little coordination between them. They didn’t work two full days as originally stated. The job was terrible.

The painters got paint on cabinets, floors, windows, window sills and scratched the hardwood. They didn’t paint on top of lower window sills or around transom windows and painted uneven lines. Paint splashed on other items because they didn’t use covers. They also put on the second coat before the first coat dried.

When I sent a text message expressing my displeasure about his attitude and the work to him, he called back and proceeded to talk down to me and argue. He said he could come back and re-touch his work, but I don’t want him to come back. I hired another painter to correct his mistakes and redo the job. I want a $1,000 refund.

Linda Padgett, Batavia, Ohio

Provider response

I painted the member’s condo, and she loved it so much she showed her neighbors, several of whom hired me. She begged me to return to repaint her condo, but I couldn’t. She called every day, and sometimes I couldn’t answer my phone.

I told her it would take the same amount of time to repaint her home as it did to paint it. She is upset that I had an extra guy working and finished the job in less time and that I didn’t spend a lot of time talking to her and her dog.

When I stopped by her home to try to address her concerns, she said, “no.” I really tried to work with her. I asked her to get another painter, and she said, “no.”

James Weaver, painter

Status

Stalemate

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