Consumer says cabinet drawer repair failed

Consumer says cabinet drawer repair failed

Member complaint

I hired Mister Constructor of Annandale, Virginia, for a variety of tasks, including fixing drawers in the bathroom, as part of a Big Deal. They switched the drawers because they thought that would solve the issue and after a couple of days, both drawers weren’t working correctly.

I called and left four different messages with them. Finally, after a week, I got a call back and the person apologized for missing my call and then spoke to a manager. However, no one ever called me again. I paid extra because I had a lot of tasks and it took longer than the allotted time for the Big Deal. I don’t expect them to fix these drawers without compensation because they work by the hour. The problem is, they never reached me.

I want someone from the company to contact me to determine if they can fix the drawers. If they can fix them, I want an estimate first before I hire them.

Ruben Gechter, Springfield, Virginia

Status

Penalty Box

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